1. Information We Collect
To ensure a secure and efficient experience, we collect minimal information from our users:

1.1 Verification Data
To create an account and access our services, we require the following verification data:

• First and Last Name: To identify you as a user of our platform.

• Email Address: For communication purposes, including account verification and updates.

• Government ID: A form of identification (e.g., passport or Identity Document) for account verification to comply with regulatory requirements.
  1.2 Transaction Data
  We collect transaction data necessary for processing your operations on the platform:

• Wallet Addresses: Your unique blockchain wallet addresses used for transactions.

• Transaction Details: Information about the transactions you conduct, including timestamps and amounts
  1.3 Data We Do Not Collect
  To respect your privacy, we do not collect:

• Bank account details, payment preferences, or financial data.

• Device and network information, including IP addresses or device identifiers.
  2. How We Use Your Information
  Your information is processed for several key purposes:
  2.1 Facilitate Transactions
  We use your data to perform various transactions securely on our platform, including:

• Same-chain swaps

• Cross-chain swaps

• Fiat on/off-ramping
  2.2 Verify Identity
  We utilize your verification data to:

• Ensure the security of our platform.

• Prevent fraudulent activity and comply with regulatory requirements.
  2.3 Improve User Experience
  Your information helps us enhance our services by allowing us to:

• Address support requests efficiently.

• Optimize platform functionality based on user feedback.
  3. Data Protection
  At FirstDex, we employ the highest security standards to safeguard your data:
  3.1 Encryption
  All personal and transaction data is encrypted during storage and transmission using industry-standard encryption protocols.
  3.2 Authentication
  We implement secure login procedures that include multi-factor authentication (MFA) to enhance account security.
  3.3 Data Minimization
  We adhere to the principle of data minimization by collecting only the essential data required for our services and retaining it for the shortest time necessary.
  4. Blockchain Transparency
  All blockchain transactions are inherently public. While we do not store personal data on the blockchain, certain transaction metadata (e.g., wallet addresses, transaction hashes) is visible to participants in the network. Users should be aware that once transaction data is recorded on the blockchain, it cannot be altered or deleted.
  5. Retention Policy
  We retain verification data only as long as necessary for specific purposes:

• Compliance: To meet applicable legal obligations.

• Account Functionality: To support user account operations.
  Upon expiration of the retention period, we ensure that all data is securely deleted or anonymized in accordance with best practices.
  6. Your Rights
  We respect your control over your personal data and provide you with specific rights regarding its use:
  6.1 Access or Update Information
  You have the right to access your personal information and request modifications to your verification details if they are inaccurate or incomplete.
  6.2 Request Deletion
  You can request the deletion of your personal data at any time; however, please note that certain legal constraints may apply that prevent immediate deletion.
  6.3 Opt-Out Options
  You can manage your preferences regarding notifications and updates from us through your account settings.
  7. Cookies and Tracking Technologies
  FirstDex may use cookies or similar tracking technologies to enhance user experience and analyze usage patterns on our platform. You can manage cookie preferences through your browser settings.
  8. Third-Party Services
  We may engage third-party services (such as analytics providers) that may have access to user data under specific conditions. These third parties are obligated to protect your information in accordance with this Privacy Policy.
  9. International Data Transfers
  If applicable, please note that your personal data may be transferred internationally, including outside of your country of residence. We take appropriate measures to ensure that such transfers comply with relevant laws and that adequate safeguards are in place to protect your information.
  10. Legal Compliance
  FirstDex is committed to complying with relevant privacy laws and regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Users have specific rights under these regulations that we respect and uphold.
  11. Data Breach Protocols
  In the event of a data breach that affects your personal information, we will promptly notify you in accordance with applicable laws and take necessary steps to mitigate any potential harm.
  12. User Education on Privacy Practices
  We encourage our users to adopt best practices for enhancing their privacy while using blockchain technology, such as avoiding address reuse and employing strong passwords for their accounts.
  13. Policy Updates
  This Privacy Policy may be revised periodically as regulatory or technological landscapes evolve. Significant changes will be communicated directly via email or through app notifications to ensure you remain informed about how we handle your data.